MGT 407 – Module 3 – Case Peak Performance Assignment Overview
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MGT 407 – Module 3 – Case Peak Performance Assignment Overview Module 3 – CasePeak PerformanceAssignment OverviewHallowell (2011) explains, âWhat I mean by peak performanceâand what most of us seek in our lives and what managers wish to help their people achieveâis consistent excellence with improvement over time at a specific task or set of tasks.â He further asserts, âThose three factorsâexcellence, consistency, and ongoing improvementâdefine peak performance for my purposesâ (p. 32). Managers should always be on the lookout for employees who just donât âfit inâ with the organizationâs culture. Hallowell (2011) explains, âyou can tell a person is not in the right role if he feels no enthusiasm for what heâs doing, if his mind never lights up, if he never gets excited about his job, if he chronically complainsâ and further states, âThis doesnât mean heâs a dull person or that the line of work he has chosen is intrinsically dull, just that heâs not assigned to the right taskâ (p. 47). Being assigned the right tasks and then being responsible for those tasks relates to the âdivision of laborâ concept coined by Adam Smith (1776). Hallowell (2011) explains, âThe goal is for employees to spend as much time as possible at the intersection of three spheres: what they like to do, what they are most skilled at doing, and what adds value to the project or organizationâ (p. 49). For peak performance or enhancing productivity levels, many would argue that specific tasks should be assigned to specific individuals with specific skills. Strategic leaders are known for being able to quickly match skills to tasks.HR managers need to understand the importance of employees having fun while at work. Many organizations are highly task oriented and forget the importance of being relationship oriented. Hallowell (2011) explains, âOne way you can tell if your employees are in alignment with the Cycle of Excellence is to see if they are having funâ (p. 47). For example, some modern managers see the value of having fun at work or even taking time off from work to just relax and reflect. For example, Bill Gates is famous âfor taking seven days off, twice a year, in a secluded cabin where he reads, drinks diet Orange Crush, and thinksâ (p. 131).Hallowell (2011) provides the following recommendation for managers, âConsider having a goofy day of some sort now and then. It must conform to the basic rules and values of your organizationâs culture, of course. But make it funâ (p. 129). By having a goofy day at work or dressing up for certain holidays, employees are able to have some fun, which also relieves stress. Hallowell (2011) explains, âEffective management limits bad stress as much as possible, while promoting good stress in the form of surmountable challengesâ (p. 143). Effective managers also understand the importance of recognizing employees for their daily contributions. Hallowell (2011) states, âRecognition is so powerful because it answers a fundamental human need, the need to feel valued for what we do. Managers are in a unique position to offerâor withholdâsuch recognition, and with it, the feeling of being valuedâ (p. 162). Hallowell (2011) provides a unique example from Harvard University that reinforces the importance and significance of recognizing all employees and not just the popular ones. Hallowell (2011) explains,To celebrate those who worked in nonacademic jobs, an outside group helped create an event called âHarvard Heroes.â It was a phenomenal success until it was discontinued for budgetary reasons in 2009. Once a year, exactly one week after Harvard Universityâs commencement ceremonies, the university held a parallel ceremony to honor selected employees who had gone above and beyond everyday achievement in their work (pp. 168-169). The âHarvard Heroesâ example depicts the importance of recognizing the employees who are at times, behind the scenes. According to Hallowell (2011), the five steps to igniting peak performance in an organization is called the Cycle of Excellence (pp. 6-7):Step 1âSelect: Putting people into the right jobs so that their brains light up.Step 2âConnect: Overcoming the potent forces that disconnect people in the workplace both from each other and from the mission of the organization, and restoring the force of positive connection, which is the most powerful fuel for peak performance.Step 3âPlay: Play, or imaginative engagement, catalyzes advanced work, and managers can help people tap into this phenomenally productive yet undervalued activity of the mind.Step 4âGrapple and grow: Managers can create conditions where people want to work hard, and employees making progress at a task that is challenging and important turns ordinary performers into superstars and increases commitment.Step 5âShine: Doing wellâshiningâfeels good, so giving recognition and noticing when a person shines is critical, and a culture that helps people shine inevitably becomes a culture of self-perpetuating excellence.The five steps of the Cycle of Excellence provide a novel approach to maximizing peak performance.Reference: Hallowell, E.M. (2011). Shine: Using Brain Science to Get the Best From Your People. Boston, MA: Harvard Business Review. (This book is not required).Case AssignmentDrawing on the material in the background readings and doing additional research, please prepare a 3-5 page paper (not including the cover and reference pages) in which you:Analyze the five steps of the cycle of excellence and discuss the added value of using the cycle of excellence.Which step is the most important and which step is the least important?Critique Hallowellâs cycle of excellence and then create your own cycle of excellence. Discuss how your cycle of excellence is the optimum approach for managing human capital.Assignment ExpectationsYour paper will be evaluated on the following points:Precision: Does the paper address the question(s) or task(s)?Clarity: Is the writing clear and are the concepts articulated properly? Are responses made through paraphrasing and synthesis of concepts? (Or is there excessive use of quotations?) Are headings included in all papers longer than 2 pages?Breadth: Is the full breadth of the subject addressed?Depth: Does the paper address the topic in sufficient depth?Grammar, spelling, and vocabulary: Is the paper well-written? Are the grammar, spelling, and vocabulary suitable to graduate-level work?Referencing (citations and references): Does the paper use citations and quotation marks when appropriate?Critical thinking: Is the subject thought about critically, i.e., accurately, logically, relevantly, and precisely?Assignment Expectations (Structure)Make sure that you use your own language (rather than copying sentences from the article).Your paper will be graded based on the following criteria: Precision, Clarity, Breadth, Depth, Grammar/Vocabulary, Referencing, and Application.Use 12-point type size (Times New Roman), double-spacing, and one-inch margins. Add a cover page and a references list.Cite your sources: APA Style – Trident requires all PhD work to be in APA form. We also encourage all other students to comply with guidelines for proper citation of references. You may use the tutorial found on the following link (press âview the tutorialâ): http://www.apastyle.org/learn/tutorials/basics-tutorial.aspx?apaSessionKey=4532A4A4911C1E8D5E885C141739A382Module 3 – BackgroundPeak PerformanceRequired MaterialPeter Prowse and Julie Prowse. (2010). Whatever happened to human resource management performance? International Journal of Productivity and Performance Management, Volume 59, Issue 2, pp. 145â162.Siew Fang Law and Sandra Jones. (2009). A guanxi model of human resource management. Chinese Management Studies, Volume 3, Issue 4, pp. 313â327.Ivan Svetlik and Eleni Stavrou-Costea. (2007). Connecting human resources management and knowledge management. International Journal of Manpower, Volume 28, Issue 3/4, pp. 197â206.Steve Miranda. (2005). Creating the indispensable HR function. Strategic HR Review, Volume 4, Issue 3, p. 32â35.Chris Ashton, Mike Haffenden, & Andrew Lambert. (2004). The “fit for purpose” HR function. Strategic HR Review, Volume 4, Issue 1, p. 32â35.